Leading in healthcare can be a challenge at the best of times. However, leading during a pandemic has introduced unparalleled layers of stress and anxiety into our long-term care workplaces.
Are we seeing workplace incivility heightened as a result of COVID-19? If so, why does that matter? How do we recognize incivility? How might we be contributing to it? And, most importantly, what can we do about it?
In this webinar, we examine incivility in its various forms, from a front-line and research perspective. We explore how engaged leaders can model positive interactions, facilitate effective communication and collaborative environments, and create connections, trust and shared meaning to address (in)civility and create psychologically safe and healthy workplaces.
This free webinar is part of the Care for Caregivers series, providing support and resources for healthcare workers experiencing mental health stressors related to COVID-19.